Look after your candles, and they'll look after you too!
Just like us, our candles may have some imperfections. This can include some slight imperfections and variations in colour, all due to being handmade.
While each candle is individual in the way it burns, we recommend following the below tips to get the best out of your candle.
First Burn
- Light your candle in a well ventilated space, and away from any flowers and any other objects that can catch fire.
- Place sculptural candles on a flat dish or candle plate to catch any wax that drips. Don't forget to remove the ribbon and label.
- For jar candles, burn for at least 2 hours to ensure that the 'melt pool' covers the entire top layer of the candle. For sculptural candles, burn for at least 1 hour or so.
- Ensure the candle is within eyesight and monitor regularly.
- Remember to blow out the candle when you leave the room.
Ongoing Use
- When the candle isn't burning, keep it away from direct sunlight and any nearby heat.
- To get a clean burn, we recommend to trim the wick to 2-3cm from the surface of the wax.
- We also recommend to not burn for longer than 3 hours at a time.
- Keep your candle away from kids and pets.
Troubleshooting
- If your candle has some lumpy tops after its first burn, that's completely normal and a sign that we're using 100% pure soy.
- If your candle has some specks of crystals forming on the surface, not to worry, it's natural and doesn't affect the way the candle burns or smells.
If your candle is scented with French Vanilla, we recommend keeping it away from any light sources as it can cause it to discolour.
Please reach out to the team if you have any questions.
